Privacy policy

Privacy Policy

Last updated: August 14, 2026

This Privacy Policy explains how Tech-Home Store (“Tech-Home Store,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, make a purchase from, or otherwise communicate with us through tech-homestore.com and its related services (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform we use to offer our Services.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood the practices described below.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with the Services, where you live, and what applicable law permits, we may collect or process the following information:

  • Contact information: Your name, email address, telephone number, billing address, and shipping address.

  • Payment information: Your payment method, payment confirmation, transaction details, and related billing information. Payment-card information is generally processed securely by Shopify and our payment providers.

  • Account information: Your username, password, preferences, settings, and other information associated with your customer account.

  • Order information: Products you view, add to your cart or wish list, purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications: Information you provide when contacting customer support, submitting an inquiry, or otherwise communicating with us.

  • Device information: Information about your device, browser, network connection, IP address, and other online identifiers.

  • Usage information: Information about how and when you access, browse, and interact with the Services.

How We Collect Personal Information

We may collect personal information from the following sources:

  • Directly from you: When you create an account, place an order, request support, submit a review, sign up for marketing, or otherwise provide information to us.

  • Automatically through the Services: Through your device, browser, cookies, pixels, and similar technologies.

  • From service providers: Including Shopify, payment processors, shipping providers, analytics providers, and companies that process information on our behalf.

  • From business and marketing partners: When permitted by applicable law.

  • From other third parties: When you use an integration, social-media feature, or third-party service connected to our store.

How We Use Personal Information

We may use your personal information for the following purposes:

Providing and Improving the Services

We use personal information to:

  • Process payments and fulfill orders

  • Arrange shipping and delivery

  • Process returns, refunds, exchanges, and cancellations

  • Create and manage customer accounts

  • Remember your preferences and shopping activity

  • Provide product recommendations

  • Allow customers to submit reviews

  • Improve and personalize the shopping experience

  • Operate, maintain, and improve our website and Services

Marketing and Advertising

Subject to applicable law and your communication preferences, we may use personal information to:

  • Send promotional emails, text messages, or postal communications

  • Inform you about products, discounts, and special offers

  • Display advertisements on our website or other websites

  • Personalize advertising based on your interactions with our store

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those messages.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate customer accounts

  • Process payments securely

  • Detect, investigate, and prevent fraud

  • Identify malicious, illegal, or unsafe activity

  • Protect our customers, business, website, and Services

You are responsible for protecting your account credentials. Please do not share your password or account-access information with anyone else.

Customer Communication

We use personal information to:

  • Respond to inquiries

  • Provide customer support

  • Send order and delivery updates

  • Communicate about returns, refunds, or account activity

  • Maintain our customer relationship with you

Legal and Compliance Purposes

We may use personal information to:

  • Comply with applicable laws and regulations

  • Respond to valid subpoenas, court orders, and government requests

  • Investigate disputes or potential legal claims

  • Enforce our Terms of Service and other policies

  • Protect our legal rights and the rights of others

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the Services, remember your preferences, analyze website traffic, prevent fraud, and support advertising.

Your browser may allow you to block or remove cookies. Blocking certain cookies may prevent some website features from working properly.

For more information about cookies used by Shopify, please review Shopify’s Cookie Policy.

How We Share Personal Information

We may share personal information when reasonably necessary for the purposes described in this Privacy Policy, including:

  • With Shopify: To host and operate our online store.

  • With service providers: Including payment processors, shipping carriers, fulfillment partners, customer-support providers, analytics companies, IT providers, and cloud-storage providers.

  • With marketing partners: To provide advertising and promotional services, subject to applicable law and your privacy choices.

  • At your direction: When you ask us to share information, such as when arranging product delivery or using a third-party integration.

  • During a business transaction: In connection with a merger, acquisition, reorganization, financing, bankruptcy, or sale of all or part of our business.

  • For legal and security reasons: To comply with legal obligations, enforce our policies, prevent fraud, or protect our business, customers, or other parties.

Our service providers may use personal information only as permitted by their agreements with us and their own privacy obligations.

We do not disclose personal information to third parties solely in exchange for money. Certain advertising activities, however, may be considered “selling,” “sharing,” or “targeted advertising” under some state privacy laws.

Where applicable, you may opt out through our Data Sharing Opt-Out page.

Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes information about your access to and use of the Services to operate and improve the platform.

Information submitted through our store may be transmitted to Shopify and other service providers, including providers located outside your country.

Shopify may also process information about your interactions with our store and other Shopify merchants to provide enhanced features and personalized services.

You can learn more by reviewing the Shopify Consumer Privacy Policy. You may also submit certain privacy requests through the Shopify Privacy Portal.

Third-Party Websites and Services

Our Services may contain links to websites, social-media platforms, or other online services operated by third parties.

We do not control and are not responsible for the privacy, security, content, or practices of third-party services. Before providing personal information to a third party, please review its privacy policy and terms.

The inclusion of a third-party link does not necessarily indicate that Tech-Home Store endorses that third party or its services.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children under 13 years of age or any higher minimum age required by applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us so that we can review and, when appropriate, delete the information.

We do not knowingly sell or share the personal information of individuals under 16 years of age for targeted advertising as those terms are defined by applicable law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system or method of transmitting information over the internet is completely secure. We cannot guarantee absolute security.

Please do not send sensitive payment, identity, or account information through unsecured communication channels such as ordinary email.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Services

  • Fulfill orders and maintain transaction records

  • Manage customer accounts

  • Comply with tax, accounting, and other legal requirements

  • Prevent fraud

  • Resolve disputes

  • Enforce our agreements and policies

The applicable retention period depends on the type of information, why it was collected, and any legal obligations that apply.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

  • Right to access or know: Request information about the personal information we maintain about you.

  • Right to correct: Request correction of inaccurate personal information.

  • Right to delete: Request deletion of certain personal information.

  • Right to data portability: Request a copy of certain personal information in a usable format.

  • Right to opt out: Opt out of certain sales, sharing, or processing for targeted advertising.

  • Right to limit certain uses: Request limits on certain uses of sensitive personal information, when applicable.

  • Right to appeal: Appeal a decision we make concerning a privacy request, when applicable.

  • Right to withdraw consent: Withdraw consent when our processing is based on your consent.

These rights are not absolute and may apply only under certain circumstances. We may deny or limit a request when permitted by law.

To exercise a privacy right, contact us using the information at the end of this policy.

We may need to verify your identity before processing a request. You may also designate an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to represent you and may ask you to verify your identity directly.

We will not discriminate against you for exercising an applicable privacy right.

Targeted Advertising and Privacy Signals

Depending on your location, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.

You may submit an opt-out request through our Data Sharing Opt-Out page.

If your browser sends a legally recognized Global Privacy Control signal, we will process it as an opt-out request when required by applicable law.

To learn more about Global Privacy Control, visit the Global Privacy Control website.

We do not respond to other “Do Not Track” signals unless required by law.

Communication Preferences

You may unsubscribe from promotional emails by selecting the unsubscribe link included in any marketing message.

Even after you opt out of marketing, we may continue to send nonpromotional communications concerning your orders, returns, account, security, or other transactions.

International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

When required, transfers from the European Economic Area, United Kingdom, or other applicable jurisdictions will rely on legally recognized safeguards, such as adequacy decisions or approved standard contractual clauses.

Complaints and Appeals

If you have concerns about how we handle personal information, please contact us using the information below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to your local data-protection authority or state regulator.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, or legal obligations.

When we make changes, we will post the revised policy on this website and update the “Last updated” date. We will provide additional notice when required by applicable law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or your privacy rights, contact:

Tech-Home Store
448 Ridgewood Rd
Tarboro, NC 27886
United States

Email: info@tech-homestore.com
Phone: (919) 374-0197