Return and Refund Policy

30-Day Returns

We offer a 30-day return policy. You have 30 days from the date you receive your order to request a return.

To qualify for a return, the item must be:

• In the same condition in which it was received

• Unused and unworn

• In its original packaging, with all included accessories, manuals, and tags

• Accompanied by a receipt or other proof of purchase

To request a return, contact us at info@tech-homestore.com before shipping the item. Approved returns must be sent to:

Tech Home Store
448 Ridgewood Rd
Tarboro, NC 27886

Once your return is approved, we will provide a return shipping label and instructions for sending the item back. Items returned without prior authorization will not be accepted.

For questions about a return, contact us at info@tech-homestore.com.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or different from what you ordered, contact us immediately at info@tech-homestore.com.

Please include your order number, a description of the issue, and clear photos or videos when applicable. We will review the problem and work to make it right.

Non-Returnable Items

The following items cannot be returned:

• Customized, personalized, or special-order products

• Products containing hazardous materials, flammable liquids, or gases

• Gift cards

• Items marked as final sale

Please contact us before purchasing if you have questions about whether a particular product is eligible for return.

This restriction does not apply to items that arrive damaged, defective, or incorrect.

Exchanges

The fastest way to receive a different item is to return the original item. Once the return is accepted, you may place a separate order for the replacement item.

Refunds

We will notify you after we receive and inspect your return. We will also let you know whether the refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days. Your bank or credit card provider may require additional time to process and post the refund.

Original shipping charges are nonrefundable unless the item arrived damaged, defective, or incorrect.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@tech-homestore.com.